4 Keys To Take Your Email Marketing Campaign from Good To Great

Written by: Phillip Nones

Nearly every business finds that e-mail marketing is an essential tactic for connecting with current and prospective customers.  Despite newfangled MarComm tools that have emerged, e-mail is still the primary way marketers communicate with customers on a regular basis.

Of course, there are bad ways and better ways to carry out e-mail marketing.  Focusing on a few guidelines will increase the odds that your e-mail marketing campaigns will achieve the results you’re seeking.

A targeted e-mail list

Great content means little if your e-mails aren’t reaching the right people to generate responses and leads.  It’s preferable to target a smaller group of carefully selected names than to bombard a wide swath of people with content that’s irrelevant to them.

There’s no “silver bullet” way to build a strong list, and the best ones are built brick by brick.  Begin with the information you and your salespeople already have on your customers and prospects.  Augment that with leads from trade shows, industry meetings, inquiries that come through your website, and social media connections such as LinkedIn.  To conform with opt-in best practices, make sure your contacts are aware that they’ll be receiving periodic e-communications from you.

Avoid purchasing an e-mail database from a third-party source.  Often they’re loaded with informational landmines – data that’s out of date or simply wrong.  Deploying to a purchased list risks negatively impacting your sender reputation and doing serious harm to your e-mail deliverability rates.

Interesting, compelling content

Messages that aren’t directly useful to your recipients will fall flat.  Those recipients will also be less inclined to open future e-mails from you.  Practical, actionable content is key, so put yourself in your customers’ shoes to assess whether the content you’re delivering is pertinent to their needs.

New or enhanced products … new technological capabilities … “how-to” tips that help people do their jobs or live their lives better:  Presented concisely, this is the kind of content that tends to perform best in e-mail marketing.

Try experimenting with different e-mail messages for different categories of people, too.  What excites a design engineer could be much different from what animates a purchasing manager.

A positive user experience

Typically, a recipient spends less than a minute perusing your e-mail, so you have limited time to make a positive, lasting impression.

Your e-mail should be fast-loading and formatted in a way that’s “easy on the eyes.”  Present the content logically and ensure that the key points are clear.

When in doubt, go with cleaner, more streamlined formatting and visuals; nine times out of ten, it’ll be the better choice.

You may find that new design elements like videos or GIFs can help offset short attention spans.  But make sure to use them to help convey your message and not just be a distraction.

A meaningful call-to-action

Too many e-mail campaigns lack a call-to-action that’s specific or strong enough.  Without one, it’s too easy for a recipient to wander off after consuming your content, and you’ve lost a potential sale.  Including multiple CTAs can work well, sprinkled throughout your content near the top, in the middle and at the bottom of your e-mail.

If you’re looking for assistance on developing new e-mail marketing campaigns for your products or services, we’re ready to help.  Call us at 800-457-1099.


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Important COVID-19 Announcement

At Mullin/Ashley, we’re very concerned about the well-being of our customers, employees, business partners and communities currently battling to control the COVID-19 (Coronavirus) threat.

Maryland Governor Larry Hogan announced that effective Monday, March 23, 2020, all non-essential businesses in the state must close their offices.  A follow-up pronouncement on March 30 instituted further “stay-at-home” orders for Maryland residents.

We are complying with these mandates.  In fact, in anticipation of the Governor’s announcements, we had already taken steps to reduce our social footprint by setting up all Mullin/Ashley employees to work from home, with no interruption in the delivery of services.

In addition, travel activities by our staff have been severely curtailed since early March.

By taking these steps, we’re committed to continuing to provide our customers with the services they need, even as we work to reduce our social footprint.

As of July, certain workplace restrictions have been lifted but social distancing mandates continue in force.  We are monitoring the situation on a daily basis and will continue to take all necessary steps to minimize the risks from the COVID-19 virus.  Thank you for your patience and understanding as we work collectively to control the Coronavirus threat.

— The Mullin/Ashley Team